Loading issues?

The most common reason for this is a cache error. Your account will open to a grey screen with a loading icon displaying in the middle, but nothing ever loads.

No worries! Here are some shortcuts which will allow you to do a hard reload of your editor/studio. If your script is stuck loading, simply press the appropriate shortcut from the table below.

 Browser

 Windows

 Mac OSX

 Chrome

 Ctrl + Browser Reload Button

 OR

 Ctrl + F5

 Command + Shift + R

 OR

 Shift + Browser Reload Button

 Safari

N/A

 

 Option + Command + E

 

 Firefox

 Ctrl + Shift + R

 OR

 Ctrl + F5

 Command + Shift + R

 OR

 Shift + Browser Reload Button

 

That should do the trick. 

If that doesn't help, you may also need to clear your cache and cookies and login again afterwards. 

 

 

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