How do I reset my password?

If you've forgotten or need to change your password, visit our Trouble Logging In page.  Once there enter your celtx account email address (1) and then choose 'submit' (2) to have a password link sent to your email inbox. 

mceclip1.png

Please note: Reset links are only valid for one hour, and can only be used once.

You can also add a secondary (backup) email to your account under your profile information section (Management, Settings, then "Set Secondary Email"), should you lose access to your primary account. 

mceclip2.png

This means that if you submit a password reset request with your secondary email, it should let you gain access to your account. 

 

You can also change your login username/email from your profile information , also depicted above. 

Have more questions? Submit a request