Using the 2-Step Security Login

The 2-Step Security Login (aka Two-Factor Authentication) adds an extra layer of protection to your encrypted account. Once you turn it on, logging into your account will involve entering your email and password then providing a time-sensitive verification code. It requires an iOS or Android device.

Step 1

You'll first want to download the Google Authenticator App to your iOS or Android device (on some devices you'll also be prompted by the app to download a barcode scanner, please do so).

Step 2

Once you have the app installed, you can easily set up this advanced security feature:

Under Studio Management>Settings, turn 2-Step Security Login to "on." 


Step 3

On your mobile device, open the Authenticator App and Scan the QR code or enter the secret code.

Step 4

Once your device is synced, enter your password and the current code from the Google Authenticator app.

That's it!

The next time you login in you'll be prompted to provide a verification code, available on your app. The code is time-sensitive; so if you notice it's about to expire, best to wait for a new one to generate.

To turn off 2-Step Security login while logged into your account, just select Studio Management>Settings again and turn the feature "off."

If you're unable to login or encountering problems with 2-Step Security Login, please submit a help center request

Have more questions? Submit a request